I want to explain our protocols for sterilization and instrument treatment, in light of recent news stories. We are concerned about everyone who walks into our office – that is why I always ask you, “Has there been a change in your medical history? Are you taking any new Medications?”
We treat every patient who comes into our office as if they had Hepatitis B, C or
HIV because we (my staff and I) do not want to contract a disease from a patient, and we do not want to transmit a disease to a patient. We follow proper protocols (e.g. single use disposable needles get thrown away in a sharps container, supplies are rotated and not let to expire, and we use approved products). I will be happy to show you our sterilization area and where we dispose of needles etc.
Finally, I can look you, my patients, in the eye and tell you that my staffs’ families and my family come here for dental care and I would not want to transmit any diseases to mine or my staffs’ families. I consider, YOU, my patients, part of my family because you trust us for your dental care. So I am going to treat you like my family. Also, I sit in these same chairs (of the specialists I refer you to) and get my teeth cleaned and treated and I do not want to catch any diseases when I am the patient.
Finally, you should know what the protocols are in the offices of the specialists to whom I refer you, my patients. My family and I have been their patients so I know their procedures and protocols. I am sure that if there are questions with the referring specialists, you should contact their offices for similar answers.
I hope this reassures you and puts your mind at ease as we continue our relationship as trusted professionals.
Yours for continued superior dental care and health,
Gary B. Solomon, DDS, MAGD